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  • Pypazeo
    Posts: 105
    Joined: Jul 25th, 2010
    Cubase Tutorials Issue
    I just want to know if I am the only one: The Online Video Tutorials stop while trying to view them. Is this a personal issue or has this been happening to others? This is the first time this has happened. Could it be a Quik Time problem?
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006
    Re: Cubase Tutorials Issue
    Hi! The NEDweb online player is working great here... If the problem persists please contact our Support team: [url]http://www.macprovideo.com/support/[/url] and give them your computer spec info and OSX version and which browser you are using. Have you tried using a different web browser or checking you have the most up to date version of Quick Time? Also which vides are you experiencing problems viewing? Hope this helps, Rounik
    Reply
  • Pypazeo
    Posts: 105
    Joined: Jul 25th, 2010
    Yes, I have tried other vids. Same prob.
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006
    Re:
    What browser are you using? If Safari, have you tried emptying the cache (Safari > Empty Cache...) and then logging out of macProVideo and logging back in? Thanks Rounik
    Reply
  • Pypazeo
    Posts: 105
    Joined: Jul 25th, 2010
    Rounik, problem resolved. ;0). I wrote a memo to Support and after a couple of hours problem does not exist. Thanks. ;0). I do note the problem did not occur on my iPhone app. containing Macprovideo tutorials. To answer your question I used Fire Fox, Yahoo and Safari. All browser performed the same earlier, You Tube and other Videos worked fine.
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006
    Re:
    Hey Cubase 5, Glad to know the problem is resolved! Best Rounik
    Reply
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