• Ewan
    Posts: 1
    Joined: Feb 11th, 2010
    ? came up when i was watching tutorial
    no doubt im being stupid but as you can appreciate i was in the middle of learning a new move and it wouldn't let me move on to the following step. Ta and Happy new year JOKKBOI(APOLLO 440)
  • Hamish H
    Posts: 307
    Joined: May 4th, 2009
    Re: ? came up when i was watching ...
    Hi jockkboi Have you contacted Support? (from the page header menu, top right of your screen) You should let them know what version of NED you have, or if you're a subscriber and streaming the vids, plus all your specs etc. I'm sure it'll be a quick fix! Cheers Hamish
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006
    Re: ? came up when i was watching ...
    Hi Also try emptying the cache in your browser. If you're using Safari, go to: Safari > Empty Cache... Log-out and log back in to macProVideo. The video should load just fine. If not please let our Support team know which video this happened with. Thanks R
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