no doubt im being stupid but as you can appreciate i was in the middle of learning a new move and it wouldn't let me move on to the following step. Ta and Happy new year JOKKBOI(APOLLO 440)

Hi jockkboi Have you contacted Support? (from the page header menu, top right of your screen) You should let them know what version of NED you have, or if you're a subscriber and streaming the vids, plus all your specs etc. I'm sure it'll be a quick fix! Cheers Hamish

Hi Also try emptying the cache in your browser. If you're using Safari, go to: Safari > Empty Cache... Log-out and log back in to macProVideo. The video should load just fine. If not please let our Support team know which video this happened with. Thanks R