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  • Nudoguy
    Posts: 43
    Joined: Oct 1st, 2006, 02:41
    Feb won't download here
    Hi there, When I click on the update button in NED, I just get a small file (about 96k) and nothing else downloads. I can't seem to get February's TNT. ???? Regards - Colin
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006, 08:13
    Re: Feb won't download here
    Hi Colin Try out the techniques from this thread in the NED sub forum: [url]http://www.macprovideo.com/forum/ned/ned-mac&id=6569[/url] Do let us know if you do or don't get it working. Cheers Rounik
    Reply
  • Nudoguy
    Posts: 43
    Joined: Oct 1st, 2006, 02:41
    Re: Feb won't download here
    Hi Rounik, I tried everything in the link: Trashed the Ned prefs Restarted Checked cookies Re-entered login details I still only get the one 94k file. My login details are correct, as I can view my account, post here etc. I tried adding a free demo to NED and that *DOES* work. TNT does not work however. What next? Regards - Colin
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006, 08:13
    Re: Feb won't download here
    Hi Colin Best to contact support directly: [url]http://www.macprovideo.com/support/[/url] I'm sure they will help you sort it out very soon! Best Rounik
    Reply
  • Nudoguy
    Posts: 43
    Joined: Oct 1st, 2006, 02:41
    Still not working
    Hi jMar, Many thanks for your replies. Sadly, there is no change today. Logic TNT for February just loads the one small file and nothing else. I added DVD Studio Pro 101 Demo yesterday as a test, and downloaded a few videos. Now when I click update, this Demo continues downloading, so I do have a connection to the server, but for some reason, TNT does not work. Regards - Colin
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006, 08:13
    Re: Still not working
    Hi Colin I've passed your issue on to the support team just now. I'm sure they'll help you through this very soon. Sorry for your inconvenience. Rounik
    Reply
  • Nudoguy
    Posts: 43
    Joined: Oct 1st, 2006, 02:41
    Re: Still not working
    Thanks Rounik - much appreciated! Sorry for the forum bandwidth - we can move this discussion to e-mail if preferred. Regards - Colin
    Reply
  • Nudoguy
    Posts: 43
    Joined: Oct 1st, 2006, 02:41
    Re: Still not working
    Hi jMar, No - it shows as Version 12
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006, 08:13
    Re: Still not working
    Have deleted this post as I missed jMar's response. Cheers Rounik
    Reply
  • Nudoguy
    Posts: 43
    Joined: Oct 1st, 2006, 02:41
    All fixed!!
    A big thanks to Rounik and Jon - all working now and resolved. Speedy replies!!! Much appreciated.... Regards - Colin
    Reply
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