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  • Onir
    Posts: 29
    Joined: Nov 1st, 2008
    Problem with Komplete tutorial?
    When I startup the Komplete tutorial, I keep getting the following error Message: Invalid tutorial definition file! The tutorial seems OK though. Anyboy is getting that?
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006
    Re: Problem with Komplete tutorial?
    Hi Moob303, I haven't come across that. and the tutorial plays ok? Try contacting support if you haven't done so already: [url]http://www.macprovideo.com/support/[/url] Do let us know if you find a solution. Cheers Rounik
    Reply
  • Onir
    Posts: 29
    Joined: Nov 1st, 2008
    Re: Problem with Komplete tutorial?
    [quote:7638]Hi Moob303, I haven't come across that. and the tutorial plays ok? [/quote] Yes, the tutorial plays fine. So far, I didn't have any problem. But everytime I launch it, I get this error (well... error message actually, since there is no apparent problem). And that's ONLY with this tutorial. Weird. I contacted support through the web site... we'll see what they have to say.
    Reply
  • Onir
    Posts: 29
    Joined: Nov 1st, 2008
    Re: Problem with Komplete tutorial?
    [quote:82116] I contacted support through the web site... we'll see what they have to say. [/quote] Oh, I forgot to say that the problem was fixed easily. In "My DocumentsMy Ned" folder, I just had to delete the MyTutorials.xml file, and when I got back in Ned everything was fine. It seems that this is a very rare problem. But, hey, all good now!
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006
    Re: Problem with Komplete tutorial?
    Hi Moob303, Glad to hear it's all working for you again! Thanks for posting back the solution :-) Rounik
    Reply
  • djruben69
    Posts: 9
    Joined: May 19th, 2008
    Re: Problem with Komplete tutorial?
    I have the problem of the komplete and kore 2 for unloading
    Reply
  • djruben69
    Posts: 9
    Joined: May 19th, 2008
    Re: Problem with Komplete tutorial?
    where are me tutorials?
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006
    Re: Problem with Komplete tutorial?
    Hi djruben69, Please provide us with more info... I assume you have bought the Native Instruments 101 & Native Instruments 102 tutorials? Have you downloaded NED player for your OS? It is available for both Mac & PC. - Open NED - In the left panel, go to 'Downloads & Admin' - Type in the user name and password which is the same as the account for which you bought the tutorials - In the following screen make sure that the tutorials you want to download are ticked 'enabled' - Click on the 'Download' button. Your bought tutorials will now appear in the list on the left panel, click on them to show the contents and select a video to play. Hope that helps, Rounik
    Reply
  • djruben69
    Posts: 9
    Joined: May 19th, 2008
    Re: Problem with Komplete tutorial?
    Already I have ordered an e-mail that does not work it, already I have several bought lowered tutoriales, have the purchase for paypal full and have not received anything on the part of macprovideo of this order(request)
    Reply
  • djruben69
    Posts: 9
    Joined: May 19th, 2008
    Re: Problem with Komplete tutorial?
    The compromise was satisfactory but in the page of macpro was giving mistake but they have received(charged) it from me, I wait for a solution because it is a lot of money I´m of spain my english no is perfect
    Reply
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