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  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006
    Re: Problem with Komplete tutorial?
    Hello djruben69, I'm very sorry, but I don't understand what you mean. Have you bought a download version of the tutorial or a DVD version of the tutorial? Have you downloaded the NED player? [url]http://www.macprovideo.com/meetned/[/url] You NEED this player to playback any demo or purchased tutorials from macprovideo. ----- I don't understand the following: "Already I have [b]Ordered[/b] an e-mail that does not work it" Please do explain. Also, It is Good Friday and Easter holidays until Tuesday... Thank you, Rounik
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006
    Re: Problem with Komplete tutorial?
    [quote:59825]The compromise was satisfactory but in the page of macpro was giving mistake but they have received(charged) it from me, I wait for a solution because it is a lot of money Iôm of spain my english no is perfect[/quote] Hi again, I'm afraid I can't help you with this. But, I know the macprovideo Support team can help you. Please complete the details on this page: [url]http://www.macprovideo.com/support/[/url] Please do give as many details as you can to them. The Support team will do their best to resolve your issue. Kind regards, Rounik
    Reply
  • djruben69
    Posts: 9
    Joined: May 19th, 2008
    Re: Problem with Komplete tutorial?
    I have paid, the transanción for paypal correct but the page of macpro gave to me mistake but the payment was correct and to my account(bill). I have several tutoriales of logic bought and without mistake but these 2 with problems
    Reply
  • djruben69
    Posts: 9
    Joined: May 19th, 2008
    Re: Problem with Komplete tutorial?
    Already I have played the role it dependent on answer but this is a forum and they have to put on the incidents just in case the problem was mio not for being a nuisanc
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006
    Re: Problem with Komplete tutorial?
    Sure. OK. I have no problem with you posting this on the forums. However, I am not able to solve the issue for you :( Don't worry now, but next time it may be better to start a new thread and post there in the correct forum ;-) If the Support Team are aware of the issue, then I'm sure it will be resolved as soon as possible. :) Thanks, and I hope you enjoy the tutorial when you get them :) Rounik
    Reply
  • djruben69
    Posts: 9
    Joined: May 19th, 2008
    Re: Problem with Komplete tutorial?
    Thank you if it is not solved before Tuesday if I will claim thank you for the information a greeting
    Reply
  • djruben69
    Posts: 9
    Joined: May 19th, 2008
    Re: Problem with Komplete tutorial?
    I sit it follow without recivir nothing and nobody answers me in the matter, I have a tutorial of logic bought and now this one that does not exist recivido. though it is hereabouts I need a solution in the matter.
    Reply
  • djruben69
    Posts: 9
    Joined: May 19th, 2008
    Re: Problem with Komplete tutorial?
    Solved problem, thank you for everything and I wait not to have been a nuisance very much. A greeting and to be still like that because I am charmed with the tutoriales, my spoken Englishman is very bad but written I defend myself a bit, but the tutoriales understand each other perfectly
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006
    Re: Problem with Komplete tutorial?
    Hi djruben69, Excellent! I'm really glad to know everything is solved :) Can I ask what the solution was? Maybe some others users would benefit in the future :) Enjoy the tutorials! Best Rounik
    Reply
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