When I startup the Komplete tutorial, I keep getting the following error Message: Invalid tutorial definition file! The tutorial seems OK though. Anyboy is getting that?

Hi Moob303, I haven't come across that. and the tutorial plays ok? Try contacting support if you haven't done so already: [url]http://www.macprovideo.com/support/[/url] Do let us know if you find a solution. Cheers Rounik

[quote:7638]Hi Moob303, I haven't come across that. and the tutorial plays ok? [/quote] Yes, the tutorial plays fine. So far, I didn't have any problem. But everytime I launch it, I get this error (well... error message actually, since there is no apparent problem). And that's ONLY with this tutorial. Weird. I contacted support through the web site... we'll see what they have to say.

[quote:82116] I contacted support through the web site... we'll see what they have to say. [/quote] Oh, I forgot to say that the problem was fixed easily. In "My DocumentsMy Ned" folder, I just had to delete the MyTutorials.xml file, and when I got back in Ned everything was fine. It seems that this is a very rare problem. But, hey, all good now!

Hi Moob303, Glad to hear it's all working for you again! Thanks for posting back the solution :-) Rounik

I have the problem of the komplete and kore 2 for unloading

where are me tutorials?

Hi djruben69, Please provide us with more info... I assume you have bought the Native Instruments 101 & Native Instruments 102 tutorials? Have you downloaded NED player for your OS? It is available for both Mac & PC. - Open NED - In the left panel, go to 'Downloads & Admin' - Type in the user name and password which is the same as the account for which you bought the tutorials - In the following screen make sure that the tutorials you want to download are ticked 'enabled' - Click on the 'Download' button. Your bought tutorials will now appear in the list on the left panel, click on them to show the contents and select a video to play. Hope that helps, Rounik

Already I have ordered an e-mail that does not work it, already I have several bought lowered tutoriales, have the purchase for paypal full and have not received anything on the part of macprovideo of this order(request)

The compromise was satisfactory but in the page of macpro was giving mistake but they have received(charged) it from me, I wait for a solution because it is a lot of money I´m of spain my english no is perfect