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  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006
    Re: Advanced Kontakt
    Hi :) Thanks everyone. Yes, indeed, any subscribers here... looks to me like we have the first half of the Kontakt 205 tutorial in NEDweb ready for viewing! This is a nice early bird surprise! Thanks Pandora, much appreciated.... You know I'm fast becoming a Kontakt convert as this tutorial nears the end of production! Best Rounik
    Reply
  • Rationalizer
    Posts: 21
    Joined: Jan 26th, 2010
    Re: Advanced Kontakt
    Cool, that some of the tutorial is available for viewing. The release date, as stated now in the video, wasn't 1st May though...
    Reply
  • Beobe
    Posts: 22
    Joined: Feb 10th, 2007
    Re: Advanced Kontakt
    Some people ain't happy unless they're complaining...
    Reply
  • Rationalizer
    Posts: 21
    Joined: Jan 26th, 2010
    Re: Advanced Kontakt
    I can't seem to play the tutorial on Nedweb. It just shows the quicktime logo with a question mark in the middle. The Trilian tutorial does the same thing. I am able to play older tutorials though (reason 4, NI Kore and Komplete). I'm on Windows 7 x64 with Chrome as my browser.
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006
    Re: Advanced Kontakt
    Hi Rationalizer, It all works ok here... (on Mac OSX 10.6.2) with Firefox and Safari... I'm afraid I won't be able to help with specific Windows issues... have you tried using a different browser? Safari or Internet Explorer? Please contact our Support team here: [url]http://www.macprovideo.com/support/[/url] who are better placed to help you with technical issues. Thanks Rounik
    Reply
  • Rationalizer
    Posts: 21
    Joined: Jan 26th, 2010
    Re: Advanced Kontakt
    They worked last week, so this is quite weird. I contacted the support team. Thanks for the advice. Cheers, Rationalizer
    Reply
  • Rationalizer
    Posts: 21
    Joined: Jan 26th, 2010
    Re: Advanced Kontakt
    No reply yet from the support... Eventhough you promise that "We respond to ALL support requests within 24-hours".
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006
    Re: Advanced Kontakt
    Hi Rationalizer, I'm sorry to hear that... Our Support Team are truly an incredible bunch of guys! I can't see your Support email... Did you get an automatic response after submitting your ticket? If you give me your individual ticket number I can try and locate your ticket. Also, please make sure that any replies from our macprovideo Support address haven't landed in a Spam or Trash folder. Thanks Rounik
    Reply
  • Rationalizer
    Posts: 21
    Joined: Jan 26th, 2010
    Re: Advanced Kontakt
    Hi Rounik, I did get a ticket right after I'd submitted the support request. The ticket number is: MPV-100602-05862. I also checked my spam folder, but there wasn't any messages from the Support Team (apart from Viagra support team :).
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006
    Re: Advanced Kontakt
    Thanks Rationalizer, lol! OK... I'll follow this up and see if it slipped under the net somehow. Thanks for your patience, Rounik
    Reply
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