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  • Christian L
    Posts: 1416
    Joined: Aug 7th, 2006
    Re: Kontakt preference view
    What version of Kontakt are you running? In version 5 here, I can click on the icon to reveal the bottom part of the UI and access the Options tab. See 2 screenshots here: [url=http://www.macprovideo.com/forum/upload/upload/server/php/savedfiles/files/mpv_44568_1687_Screen_Shot_2014-10-03_at_11.22.30_AM.png] [img]http://www.macprovideo.com/forum/upload/upload/server/php/savedfiles/thumbnails/mpv_44568_1687_Screen_Shot_2014-10-03_at_11.22.30_AM.png[/img] [/url] [url=http://www.macprovideo.com/forum/upload/upload/server/php/savedfiles/files/mpv_44568_1687_Screen_Shot_2014-10-03_at_11.22.49_AM.png] [img]http://www.macprovideo.com/forum/upload/upload/server/php/savedfiles/thumbnails/mpv_44568_1687_Screen_Shot_2014-10-03_at_11.22.49_AM.png[/img] [/url]
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  • Ann
    Posts: 16
    Joined: Jan 8th, 2014
    Re: Kontakt preference view
    My version is the 5.4.1.211, and the problem is that my icon : the trumpet and not the icon of Kontakt, doesn't open anything ! [url=http://www.macprovideo.com/forum/upload/upload/server/php/savedfiles/files/mpv_44569_266013_Brass_ens.jpg] [img]http://www.macprovideo.com/forum/upload/upload/server/php/savedfiles/thumbnails/mpv_44569_266013_Brass_ens.jpg[/img] [/url]
    Reply
  • Christian L
    Posts: 1416
    Joined: Aug 7th, 2006
    Re: Kontakt preference view
    Are you loading this preset? Orchestral > VSL Brass > Brass Ensemble.nki. It should look like this once you click on the Kontakt icon. [url=http://www.macprovideo.com/forum/upload/upload/server/php/savedfiles/files/mpv_44570_1687_kontakt.jpg] [img]http://www.macprovideo.com/forum/upload/upload/server/php/savedfiles/thumbnails/mpv_44570_1687_kontakt.jpg[/img] [/url]
    Reply
  • Ann
    Posts: 16
    Joined: Jan 8th, 2014
    Re: Kontakt preference view
    That is this instrument, indeed. But my icon, as you can see on my previous snapshot, is not the one of Kontakt, but a trumpet, and it makes apparently all the difference !
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  • Christian L
    Posts: 1416
    Joined: Aug 7th, 2006
    Re: Kontakt preference view
    Hi Annita, I suggest you try reinstalling Kontakt 5 and the user library. You can download it from your NI account here: [url]https://www.native-instruments.com/en/my-account/my-products-serials-downloads/[/url] Hopefully it will help! Christian
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  • Ann
    Posts: 16
    Joined: Jan 8th, 2014
    Re: Kontakt preference view
    In fact, I have already reinstalled it without any success, few days ago. The situation seems to be really desperate !
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  • Christian L
    Posts: 1416
    Joined: Aug 7th, 2006
    Re: Kontakt preference view
    Sorry to hear that. Did you reinstall the library as well? Might want to run NI Service Center and make sure everything is up to date too. If it doesn't help, you can contact NI support here: [url]http://www.native-instruments.com/en/support/contact-support/[/url]
    Reply
  • Ann
    Posts: 16
    Joined: Jan 8th, 2014
    Re: Kontakt preference view
    Everything is up to date. Anyway, thanks a lot for your help. Best regards, Annita
    Reply
  • Christian L
    Posts: 1416
    Joined: Aug 7th, 2006
    Re: Kontakt preference view
    Please let me know if you find a solution... I'll write you back if I think of something else! Thanks Annita!
    Reply
  • Ann
    Posts: 16
    Joined: Jan 8th, 2014
    Re: Kontakt preference view
    I have been in contact with Native Instrument for days now, without finding any solution ! I have asked them a telephone number to join them directly. I'll let you know about it. Best regards, Annita
    Reply
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