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  • Spartes
    Posts: 2
    Joined: Sep 21st, 2022
    IZOTOPE ILOK reset
    Hi everyone! I have a problem that perhaps some of you have solved ... Due to a computer failure I had to request the reset of the plugin licenses with ILOK (I was waiting to receive the USB key) as they were assigned to the computer. All the companies (more than 10!) Came to meet me in a very short time while IZOTOPE and in particular Exponential Audio by now it is clear they do not want to proceed with the restoration of the only license they issue ... Can you recommend any solution?
    Reply
  • Joe A
    Posts: 1834
    Joined: Oct 1st, 2013
    Re: IZOTOPE ILOK reset
    Hi - This sounds like an issue you're going to have to resolve by getting in direct contact with the companies involved. I know iZotope has periodically changed the was they do authorizations, so maybe that's why they can't or don't support the iLok procedure..? I'm not familiar with Exponential Audio, but I know when people have had installation/authorization issues with iZotope, the best approach was to set up a support ticket -- I'm sure they'll be responsive..
    Reply
  • Spartes
    Posts: 2
    Joined: Sep 21st, 2022
    Re: IZOTOPE ILOK reset
    Thanks to all, all solved! Izotope apologizes for the delay and has proceeded to reset the Ilok. Good day everyone!
    Reply
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