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  • Mugynuy
    Posts: 3
    Joined: Sep 12th, 2012, 11:51
    Frequent Tutorial Freezes: Final Cut Pro X
    I've only purchased my subscription last night, and while watching the outline of tutorials 'Over-view and quick start' it's common for the tutorial to get to a point and freeze.. It always happens at the same spot in each of the tutorials and it's still happening this morning at the same spot in the tutorials. For example "Tutorial Number 12 Media Library" will not load past 4:30 / will not load the last 26 seconds. This was the case last night and still this morning. I have a brand new iMac running Lion with 16GB of RAM. I actually purchased this tutorial because i want to make sure i'm not missing some subtle aspect of the software by just using it without reading the book... this sorta undermines that as i know i'm missing pieces of the instructions.. :-( Thank you in your advance for your advice on this.
    Reply
  • GaryHiebner
    Posts: 1434
    Joined: May 6th, 2007, 12:54
    Re: Frequent Tutorial Freezes: Final Cut Pro X
    Have you updated to the latest NED Player? Also please send a report through to our support team. Maybe they will have better advice to the issue: [url]http://www.macprovideo.com/support[/url] Has anyone else had a problme with this video getting stuck at 04:30? I will try the online streaming version and see if the video loads correctly, and get back to you.
    Reply
  • Mugynuy
    Posts: 3
    Joined: Sep 12th, 2012, 11:51
    Re: Frequent Tutorial Freezes: Final Cut Pro X
    Thank you.
    Reply
  • Mugynuy
    Posts: 3
    Joined: Sep 12th, 2012, 11:51
    Re: Frequent Tutorial Freezes: Final Cut Pro X
    Now i just realised NED doesn't work for me :-( the library list does not populate for me. I'll file a support request. :-(
    Reply
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