New "HD" tutorial format: Poor video quality
Aug 15th, 2009, 07:46
I just purchased three of your new tutorials in the new "HD" format and I must admit that I am very disappointed. I hope this does not represent the direction of your format. I've been a customer for some time now and have purchased most of your Logic tutorials as well as many others. You've always been my first-stop source for music production tutorials.
The problem is with the format itself. Incidentally, I am only interested in offline viewing and do not wish to purchase the subscription. The only download link that I saw for the new tutorials was for "HD". My NED player on Windows self-updated, and my old tutorials still play fine.
The problem is with the video quality of the new tutorials. While they are now in a "wide screen" format, the quality is really awful. They look very low resolution and blurry, and it is very difficult to see any level of detail. I can play my older tutorials in their standard aspect ratio, and they look clear and crisp - this has always been one of your selling points. I've always enjoyed curling up with one of your tutorials and spending a Saturday, but I cannot imagine spending any length of time with your new tutorials due to the poor visual quality. A wide aspect ratio does not "High Definition" make. The videos are now both distorted and fuzzy, blocky, and very difficult to read. I've confirmed this on the Omnisphere, Pro Tools Mastering, and Ableton 8 tutorials I just purchased.
Do you have these tutorials in the older format? Please take this to heart, as I hope that this is not a harbinger of things to come. I just spent a significant amount of money on tutorials that I feel that I cannot spend any time with. You're too good to let this technical issue stand in the way of your excellent content. Please consider bringing back the standard format if it's not already an option.
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