Hi Steve, Welcome to the new job. I see many companies of this nature advertising all sorts of tutorials, from iMovie to flying to the moon. But what is never produced a Troubleshooting video. What can go wrong and how to fix the problem. O.K many people should understand how to download. But were those one put the down load once it appears on your desktop? In Final Cut many things can go wrong? Now with so many cameras it is a minefield. I would like to see a video manual of Mac and some of its software like a Car manual. There are books on Mac but not thinks what can and will go wrong.