• dhart
    Posts: 1
    Joined: May 16th, 2007
    Downloaded the new NED version and big problems
    I download loaded version 1.1 of N.E.D. and now my tutorials will not playback properly. For example on FCP editing essentials when I "click" on 3-point editing it opens all the other tutorials in the volume which all show 0:00 length until it gets to lesson 94 which does have a length and starts playing. Weird. Anyone having any trouble with the new software? Luckily I have a backup and I'm reverting back to the old software version (I hope)
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006
    Re: Downloaded the new NED version and big problems
    Hi dhart have a look in the NED forums for mac: [url][/url] and pc: [url][/url] Did you try deleting NED preferences ? (Please note that this can cause NED to redownload all your tutorials.) 1- Quit NED 2- In the Finder, go to ~/Library/Preferences (~ is your user's account). 3- Delete the "NED_Player.plist" file. 4-Open NED and go to "Tutorials". 5-Click on "Update" It might be good to redownload your tutorials. If you're at all unsure or these steps don't help please do contact support: [url][/url] Tell us if this solves your issue. Rounik
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