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  • Segejee
    Posts: 261
    Joined: Nov 10th, 2006, 11:49
    Master Templates
    My master templates are not showing up in FC6, it shows the menu of the master templates and when I go to select one I get the film strip in the viewer but when I play it there is nothing there. I've tried to re-install FC6 but nothing seems to be working.
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006, 08:13
    Re: Master Templates
    Hi K1, Are you running OS X 10.5? If so, have you updated to the latest versions of FCP 6.0.2 and Motion 3.0.2? [url]http://docs.info.apple.com/article.html?artnum=306892[/url] Let us know if that works. Cheers Rounik
    Reply
  • Segejee
    Posts: 261
    Joined: Nov 10th, 2006, 11:49
    Re: Master Templates
    Yes I am running 10.5 and I am running FCP 6.0.4
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006, 08:13
    Re: Master Templates
    Hi K1, when you reinstalled FC studio did you check to make sure you were installing / re-installing all the content too? Cheers Rounik
    Reply
  • Segejee
    Posts: 261
    Joined: Nov 10th, 2006, 11:49
    Re: Master Templates
    which content for the master templates should be re-installed? Cuz I already have the content for the other programs that come with FC Studio 2.
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006, 08:13
    Re: Master Templates
    The Motion content... Also make sure you have the Pro App update from Software update. I think a few other users are suffering this problem still - so it is a documented issue... Let me know if this works for you. Cheers Rounik
    Reply
  • Segejee
    Posts: 261
    Joined: Nov 10th, 2006, 11:49
    Re: Master Templates
    I just did the Pro App update.
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006, 08:13
    Re: Master Templates
    and so that doesn't help then?
    Reply
  • Segejee
    Posts: 261
    Joined: Nov 10th, 2006, 11:49
    Re: Master Templates
    no it didn't
    Reply
  • Rounik Admin
    Posts: 8713
    Joined: Dec 16th, 2006, 08:13
    Re: Master Templates
    Hi K1, I'm puzzled by this... When you reinstalled FCS 2 did you wipe the app's and content from your drive first or just install over the top of them? Also, found this on the Apple Discussions from June. most users managed to get the templates working by simply re-installing and updating to 6.0.2 or above. One user had to take the following steps: * I trashed the Motion application (even though it was updated to 3.0.2). * I reinstalled just the Final Cut Studio files using the Final Cut Studio install disks (didn't install any of the extra stuff) * went to Software update, which offered to update both the Pro Applications Update AND Motion 3.0.2. This time, I ONLY had it install the Pro Applications Update, NOT Motion. * After it installed, I opened FCP 6.0.3, still got the black screen with the Master Templates. * I went back to Software Update and THEN installed the Motion 3.0.2 update. * rebooted and opened FCP, and the Templates were finally working again. ----- Let us know if this helps. Cheers Rounik
    Reply
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