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  • Reed
    Posts: 1
    Joined: Feb 26th, 2012, 04:19
    Restore purchases in new version of FCP Tutorial
    The new version of MVP's FCP Tutorials has just hit the iTunes store today. The update allows for a single app to view all of the FCP Tutorials in one place. Prior to the update, I purchased two tutorials that did not transfer into the new app. When I started the app for the first time, the app indicated it was searching to restore previous purchases. The app did not find any previous purchases. How do I restore purchases without spending an additional $20.00?
    Reply
  • BenB
    Posts: 501
    Joined: Feb 14th, 2011, 04:27
    Re: Restore purchases in new version of FCP Tutorial
    I'm not sure, but I've passed this on to tech support and will make sure they give you the information you need.
    Reply
  • jmvm
    Posts: 1
    Joined: Feb 26th, 2012, 02:51
    Re: Restore purchases in new version of FCP Tutorial
    hi!!... i updated the new app, and i transfer 5 of all the 8 apps i purchased last year... now i have a debit on my credit card for about 7.99 x 5 = 39.95 euros and now!!... how do i get my money back?
    Reply
  • BenB
    Posts: 501
    Joined: Feb 14th, 2011, 04:27
    Re: Restore purchases in new version of FCP Tutorial
    Best and fastest way to have these issues taken care of is to contact Tech Support. I'm a trainer, I don't deal with the back office stuff. Here's the link, they'll take good care of you. [url]https://www.macprovideo.com/support/[/url]
    Reply
  • Xopasoo
    Posts: 3
    Joined: Jun 30th, 2011, 05:45
    Re: Restore purchases in new version of FCP Tutorial
    Poster Deleted Reply.
    Reply
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